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2021 Jan comptia 220-801 release date:

Q501. - (Topic 3) 

A technician is about to open a desktop workstation to replace a card. The technician shuts the computer down, opens it, grounds himself to the frame, and begins the task. Which of the following did the technician fail to do? 

A. Power down the UPS. 

B. Ground the card to the frame. 

C. Turn the power switch off. 

D. Disconnect the power cable. 

Answer: D 


Q502. - (Topic 3) 

A technician is connecting an old dot matrix printer to a computer. The printer’s cable has a non-rectangular connector that connects to a pink port in the back of the computer. This type of connection is MOST likely which of the following? 

A. USB 

B. Ethernet 

C. Parallel 

D. Bluetooth 

Answer: C 


Q503. - (Topic 6) 

Which of the following should a technician check FIRST on the laptop if the system's battery is not being charged? 

A. CMOS battery 

B. DC-in jack 

C. AC-in jack 

D. Breaker for the wall jack 

Answer: B 

Explanation: 

Check DC-in jack, if the laptop battery is not charging, the first thing to do is to check DC-in and see if it is seated properly. 


Q504. - (Topic 5) 

When changing the RAM on a laptop, in which of the following locations is the memory MOST likely to be found? (Select TWO). 

A. On the bottom of the laptop 

B. Under the touchpad 

C. Behind the LCD screen 

D. In the optic drive bay 

E. Under the keyboard 

Answer: A,E 


Q505. - (Topic 2) 

Which of the following is the MAXIMUM number of unique addresses in a Class C network? 

A. 64 

B. 128 

C. 254 

D. 255 

Answer: C 

152. - (Topic 2) 

A technician needs to set up three wireless AP's in a single small office building. Which of the following channels should the technician select (one channel per AP) to ensure the APs do not interfere with each other? (Select THREE). 

A. 1 

B. 3 

C. 5 

D. 6 

E. 7 

F. 8 

G. 10 

H. 11 

Answer: A,D,H 


Rebirth comptia 220-801 cheat sheet:

Q506. - (Topic 4) 

A manufacturer claims that a certain board supports DDR2 800, but the computer will only post with DDR2 667. Which of the following needs to be performed? 

A. Flash BIOS 

B. Change boot order 

C. Change multiplier 

D. Set date/time 

Answer: A 


Q507. - (Topic 1) 

A technician needs to replace a computer’s hard drive. Which of the following should the 

technician do FIRST? 

A. Remove network connections 

B. Remove the RAM 

C. Self ground on the computer case 

D. Disconnect power to PC 

Answer: D 


Q508. - (Topic 7) 

Since calling in an issue two days ago, a user reports that they have not heard from a help desk technician. Which of the following is the MOST appropriate response? 

A. Let the user know that there is no record of the initial call. 

B. Let the user know that the problem will be escalated immediately. 

C. Let the user know that the technician will be out to resolve the problem tomorrow. 

D. Close the initial ticket that was issued and open a new help desk ticket for the user. 

Answer: B 

Explanation: 

You need to assure the user that the problem has been escalated and give a time frame in which the problem will be resolved definitively. 


Q509. - (Topic 4) 

A technician is advised that a laptop battery is no longer charging. Which of the following is the BEST way to begin diagnostic testing for a battery? 

A. Unplug the power supply from the laptop. 

B. Reboot into the BIOS. 

C. Test the battery with a multimeter. 

D. Remove the battery and run on AC power. 

Answer: B 


Q510. - (Topic 3) 

Small form factor PCs that utilize full-height PCI and PCI-Express cards need which of the following supplementary items to allow for proper installation? 

A. FireWire cards 

B. Riser cards 

C. Storage cards 

D. Network cards 

Answer: B