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2021 Jul comptia exam 220-802:
Q91. - (Topic 4)
A user reports that they cleared a paper jam and now cannot print. The technician reseats the paper and then prints a test page from the printer. A test page sent from the workstation does not print. Which of the following actions should the technician take FIRST?
A. Clear the print queue.
B. Check the printer connection.
C. Reboot the computer.
D. Stop and start the printer.
Answer: A
Explanation: http://www.howtogeek.com/100358/how-to-cancel-or-delete-a-stuck-print-job-in-the-windows-print-queue/
Q92. - (Topic 4)
When the computer is turned on it emits a series of beeps and does not POST. This can be caused by a bad:
A. CMOS battery
B. Video card
C. IDE cable
D. Floppy cable
Answer: B
Explanation: http://www.technick.net/public/code/cp_dpage.php?aiocp_dp=guide_beep_codes
Q93. - (Topic 5)
Which of the following OS features is unique to Windows 7?
A. Action Center
B. Automatic Updates
C. Add/Remove Programs
D. Tablet PC Settings
Answer: A
Q94. - (Topic 5)
A new network drop was just installed and the technician determined it was not terminated correctly. Which of the following tools would the technician use to terminate a network wall jack correctly?
A. Cable crimper
B. Cable tester
C. Punchdown
D. Wire strippers
Answer: C
Q95. - (Topic 1)
Which of the following operating systems supports full BitLocker functionality?
A. Windows XP
B. Windows 7 Professional
C. Windows Vista Home
D. Windows 7 Enterprise
Answer: D
Explanation: http://technet.microsoft.com/en-us/library/dd875547(v=ws.10).aspx
Replace comptia a+ exam 220-802:
Q96. - (Topic 5)
Recently, a user built a new gaming PC and is testing it out by running graphic intensive games. After a short time playing a game, the computer reboots with an error “a thermal event has occurred”. Which of the following is the MOST likely cause of this issue?
A. Processor is under-clocked
B. Insufficient power to the motherboard
C. Hard drive is overheating
D. Video card is overheating
Answer: D
Q97. - (Topic 1)
Which of the following is true about a file when it is copied from an NTFS to a FAT32 partitions?
A. The file owner is preserved
B. All of the file permissions are lost
C. All file permissions must be reassigned
D. The file name becomes case insensitive
Answer: B
Explanation: http://serverfault.com/questions/11304/why-does-file-copy-from-ntfs-to-fat32-change-a-files-modified-date
Q98. - (Topic 5)
A user reports that their computer restarts at 3:00 PM every day. Which of the following tools would BEST help a technician troubleshoot this issue?
A. Event Viewer
B. Task Scheduler
C. Performance Monitor
D. System Restore
Answer: A
Q99. - (Topic 5)
Which of the following is a best practice when securing passwords for a desktop? (Select TWO).
A. Store on a flash drive
B. Place in an encrypted file
C. Place in a zip file
D. Passwords should be memorized
E. Store on an FTP
Answer: B,D
513. - (Topic 5)
Social engineering makes use primarily of which of the following techniques, to bypass common corporate security barriers?
A. Grayware installation
B. Worm transmission
C. Human interaction
D. Malware installation
Answer: C
Q100. - (Topic 1)
A technician needs to rebuild a computer that had a virus. Which of the following data destruction methods should be used to ensure the virus has been successfully erased before reinstalling the operating system, programs, and all user data?
A. Standard format
B. Low level format
C. Shredder
D. Degaussing tool
Answer: A
Explanation: http://pcsupport.about.com/od/windows7/ss/format-hard-drive-windows-7-tutorial_7.htm