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2021 Jul cbt nuggets 220-802:

Q501. - (Topic 5) 

A technician discovers slow data transfer speeds in a wired network. Which of the following would be the MOST probable cause? 

A. Using APIPA address 

B. Outdated NIC drivers 

C. Too many simultaneous connections 

D. CAT5 cable connection 

Answer: B 


Q502. - (Topic 4) 

A technician needs to remove the ability of standard users to shut down or restart a shared computer. Which of the following commands can be used to accomplish this task? 

A. services.msc 

B. shutdown.exe 

C. bootrec.exe 

D. gpedit.msc 

Answer: D 

Explanation: http://support.microsoft.com/kb/307882 


Q503. - (Topic 5) 

A technician has just implemented a fix on a user’s PC. Which of the following would be the technician’s NEXT step? 

A. Determine cause 

B. Inform the user 

C. Document the fix 

D. Test the fix 

Answer: D 


Q504. - (Topic 5) 

Which of the following is an advantage of installing a 64-bit processor versus a 32-bit processor? 

A. Uses less bandwidth on the front side bus 

B. Only requires half of the clock speed 

C. Able to access a larger amount of RAM memory 

D. Able to be used as two 32-bit processors 

Answer: C 


Q505. - (Topic 4) 

A user tries to connect to the Internet using a dial-up modem and receives a “No dial tone detected” message. Which of the following is the FIRST thing the technician should check to troubleshoot the issue? 

A. Check if the cable is connected on the modem’s phone RJ-45 port. 

B. Check if the cable is connected on the modem’s line RJ-11 port. 

C. Check if the cable is connected on the modem’s line RJ-45 port. 

D. Check if the cable is connected on the modem’s phone RJ-11 port. 

Answer: B 

Explanation: http://support.microsoft.com/kb/326681 


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Q506. - (Topic 2) 

An Internet browser’s cookie could be classified as which of the following? 

A. Rootkit 

B. Phishing 

C. Malware 

D. Spyware 

Answer: D 

Explanation: http://en.wikipedia.org/wiki/Spyware#Browser_cookies 


Q507. - (Topic 5) 

A technician has replaced the CMOS battery on the motherboard. Which of the following is the reason why the technician did this? 

A. BIOS password was set incorrectly 

B. System would not shut down properly 

C. Video card was under powered 

D. Clock settings are not being maintained 

Answer: D 


Q508. - (Topic 5) 

A technician is dispatched to repair a computer that appears to boot correctly, except no video output is being displayed. No beep codes are given by the computer, but drive activity lights and keyboard lights work correctly. The technician decides that the video card may be defective and removes it from the computer, expecting the computer’s POST process to provide beep codes with the card removed. Instead the computer boots properly. Which of the following is MOST likely the cause? 

A. Onboard video is present 

B. The onboard speaker is defective 

C. The monitor is defective 

D. The RAM should be reseated 

Answer: A 


Q509. - (Topic 3) 

Which of the following mobile device sync methods is easiest for the end user but requires more configuration on the part of the technician? 

A. Dock sync 

B. Encrypted wired sync 

C. Wireless sync 

D. Wired sync 

Answer: C 

Explanation: http://www.pcworld.com/article/242242/how_to_use_wireless_sync_in_ios_5.html 


Q510. - (Topic 5) 

Which of the following is the safest way to download and install a new program on a mobile device? 

A. Use the Bluetooth file sharing feature. 

B. Download the program from an FTP site using the USB cord. 

C. Use the app store to download and install the program. 

D. Use NFC to copy the program from another mobile device. 

Answer: C