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2021 Sep test 220-802:
Q181. - (Topic 4)
After being relocated to an enclosed position under a desk, a computer experiences intermittent shutdowns. Which of the following conditions is MOST likely the cause?
A. Power surges
B. Overheating
C. APIPA addressing
D. RF interference
Answer: B
Explanation: http://lifehacker.com/5570909/how-to-prevent-your-computer-from-overheating-and-why-its-important
Q182. - (Topic 5)
A SOHO would like to limit usage of their wireless network to two computers. Which of the
following would be the EASIEST way for a technician to accomplish this?
A. Assign static IP addresses
B. Change the signal strength
C. Disable unused ports on the router
D. Enable MAC filtering
Answer: D
Q183. - (Topic 4)
A user states they have rebooted the printer and it is displaying “PC load letter”. Which of the following is the MOST likely cause?
A. The printer needs to be rebooted.
B. The printer is out of paper.
C. The fuser needs to be replaced.
D. The toner cartridge is low.
Answer: B
Explanation: http://www.tomshardware.com/forum/16050-3-load-letter-error
Q184. - (Topic 5)
A technician arrives at a customer’s location to do a memory upgrade on a laptop. However, the technician’s tools were left in the work van. The customer offers a screwdriver, which they “use all the time” on the laptop. Several screws are stripped on the laptop. Which of the following would be the appropriate NEXT step?
A. Return to the work van and get tools which contain the correct screwdriver.
B. Instruct the customer on the importance of using proper tools.
C. Replace the screws with ones that actually fit the customer’s screwdriver.
D. Use the screwdriver provided by the customer, being careful not to further strip any of the screws.
Answer: A
Q185. - (Topic 4)
A user states that when they power on their computer, they receive a “Non-bootable drive” error. The user works with external storage devices to transport data to their computer. The user stated that the computer worked fine the day before. Which of the following should be checked FIRST to resolve this issue?
A. Jumper settings
B. Device boot order
C. PXE boot settings
D. Hard drive cable
Answer: B
Explanation: http://pcsupport.about.com/od/fixtheproblem/ss/bootorderchange.htm
Refresh free 220-802 simulation questions:
Q186. - (Topic 5)
Which of the following functions describes Patch management?
A. Determining appropriateness, platform destination, and scheduling of operating system and application updates.
B. Determining appropriateness, platform destination, and scheduling of incremental system backups.
C. Determining appropriateness, platform destination, and scheduling of router table updates.
D. Determining appropriateness, platform destination, and scheduling of permission propagations.
Answer: A
Q187. - (Topic 1)
A technician notices multiple disk errors in the Event Viewer. Which of the following tools would BEST diagnose this issue?
A. CHKDSK
B. FDISK
C. BOOTREC
D. DISKPART
Answer: A
Explanation: http://www.computerhope.com/chkdskh.htm
Q188. - (Topic 5)
A small business owner is looking to assign users to a Windows group level. They have the following requirements for these users, and stress that they should receive no more privileges than necessary:
The users should not be able to change passwords for higher level accounts
The users need the ability to install software
The users cannot create new accounts for others
Which of the following group levels will BEST meet these needs?
A. Remote Desktop Users
B. Power Users
C. Standard Users
D. Administrators
Answer: B
Q189. - (Topic 5)
A company has decided to implement a recycling program across the organization. The financial department uses employee sensitive information on a regular basis for payroll. Which of the following would need to be implemented for the financial department?
A. Use a single garbage container for department paper waste
B. Paper shredding service
C. Disable printing for all users in the department
D. Pickup material more often
Answer: B
Q190. - (Topic 4)
A technician has been dispatched to a customer site to diagnose an issue where the computer turns off intermittently. Upon arriving at the site, the technician detects a smoke smell coming from the computer. Which of the following is the BEST solution?
A. Power down the system and replace the CPU.
B. Power down the system and replace the power supply.
C. Install an additional case fan for proper ventilation.
D. Remove the side panel for proper ventilation.
Answer: B
Explanation: http://forums.cnet.com/7723-19411_102-375948/external-monitor-goes-to-sleep/