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2021 Sep comptia a+ 220-802 exam questions:
Q311. - (Topic 5)
A user reports that their laptop's keyboard has areas where the keys always get stuck together. After disassembling the keyboard to clean it, which of the following processes would be the FIRST step to properly reassemble the keyboard?
A. Power on laptop to verify functionality
B. Use appropriate hand tools
C. Test on another machine
D. Refer to manufacturer documentation
Answer: D
Q312. - (Topic 5)
Which of the following is the common term for software designed to steal information, disrupt files and an operating system's integrity, and spy on a user's activity?
A. Malware
B. Spyware
C. Rootkit
D. Virus
Answer: A
Q313. - (Topic 2)
A technician is installing a webcam in a nursery for a user to monitor their baby. The user
wants to ensure that the webcam is not broadcasting externally. Which of the following would the technician implement on the SOHO router to prevent the broadcast?
A. Enable MAC filtering
B. Enable static IPs
C. Block the outbound port
D. Change the default SSID
Answer: C
Explanation: http://www.wilderssecurity.com/showthread.php?t=210105
Q314. - (Topic 4)
A customer calls and states the new plasma display they just received has yellow spots all over the screen. Which of the following is the MOST likely cause of this issue?
A. Using wrong video connector
B. Dead pixels
C. Dropped in shipping
D. Incorrect installation
Answer: B
Explanation: http://en.wikipedia.org/wiki/Defective_pixel
Q315. - (Topic 1)
Which of the following commands can be used in Windows XP to modify when the CHKDSK command runs?
A. CONVERT
B. IPCONFIG
C. CHKNTFS
D. SCANDSK
Answer: C
Explanation: http://support.microsoft.com/kb/160963
Avant-garde comptia 220-802:
Q316. - (Topic 5)
By definition, a rootkit does which of the following?
A. Appears to be useful software until it is installed and fully activated
B. Hides the existence of certain processes and programs to provide elevated privileges
C. Replicates by being copied or causing itself to be copied to another program
D. Travels from computer to computer using the native transport protocols available
Answer: B
Q317. - (Topic 5)
A technician is working on a consumer computer that has multiple virus infections. The end user states that all of their data documents are stored on a backup drive. Which of the following methods are commonly available to do a clean install and return the computer back to factory condition? (Select TWO).
A. Upgrade installation disc
B. Repair installation
C. Factory recovery partition
D. OS installation disc
E. Remote network installation
Answer: C,D
Q318. - (Topic 2)
A user is experiencing slow performance with their computer. A technician suspects the computer has a virus and runs antivirus software. A virus is found and removed, but the performance issue is not resolved. Which of the following should the technician perform NEXT?
A. Document findings, actions, and outcomes
B. Establish a plan of action to resolve the problem
C. Re-establish a new theory or escalate
D. Implement preventative measures
Answer: C
Explanation:
Go back to the finding the real problem. See what is slowing down the performance and then resolve the problem using related troubleshooting techniques.
Q319. - (Topic 5)
A technician adds a second monitor to a system that supports dual video output. Which of the following tabs in Display properties will allow the technician to extend the Windows desktop onto the second monitor?
A. Themes
B. Desktop
C. Settings
D. Appearance
Answer: C
Q320. - (Topic 5)
A user reports that their PC will not boot after multiple attempts. Which of the following should be the technician’s FIRST response?
A. “Are you able to log in?”
B. “Do you see lights on the PC?”
C. “Do you hear a clicking sound?”
D. “Is the PC plugged in?”
Answer: B