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Q1. Which Cisco IOS CLI command should you use to perform an IP phone cold reboot?
A. router(config-ephone)#reset
B. router(config-ephone)#restart
C. router(config-ephone-dn)#restart
D. router(config-phone)#reset
Answer: A
Q2. Which two directory services are supported by Cisco Unified Communications Manager for Lightweight Directory Access Protocol integration? (Choose two.)
A. Windows Active Directory 2008
B. Novell eDirectory
C. iPlanet Directory Server 4.0
D. Sun ONE Directory Server
E. Open Lightweight Directory Access Protocol 2.1
Answer: AD
Q3. All users report that when they press the Messages button on their IP phone, nothing happens. What is the most likely cause of this issue?
A. Cisco Unity Connection is not configured.
B. The default Voicemail Profile does not have a Pilot number configured.
C. The Voicemail Pilot does not have the VoiceMail Profile configured.
D. The Integrated Service Engine is offline.
E. The Voicemail Pilot is incorrect.
Answer: B
Q4. After changes are made to an IP phone, which reset method is the fastest to bring the phone back into service?
A. drop
B. restart
C. reset
D. shutdown
E. shut and no shut
Answer: B
Q5. When troubleshooting a phone that is unable to get an IP address from a DHCP server, what is the first thing to check for on the phone?
A. Make sure that DHCP Enabled is disabled on the phone.
B. Make sure that the phone is getting the proper VLAN information.
C. Make sure that the TFTP server address is correct on the phone.
D. Make sure that the DHCP scope has enough addresses left in the range.
E. Make sure the phone has the correct phone load ID.
Answer: B
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Q6. Which statement describes the reason that some of the user accounts that are imported from Cisco Unified Communications Manager into Cisco Unity Connection using AXL do not appear in the list of users that is found via AXL?
A. The LDAP.manager account password is incorrect.
B. The DirSync.service is not activated.
C. The missing user accounts are not configured with a primary extension in the Cisco Unified Communications database.
D. The missing user accounts had the Do Not List In Directory setting checked.
Answer: C
Q7. Which two options are features in Cisco Unified Presence? (Choose two.)
A. IP Phone Messenger
B. Native Presence
C. BLF speed-dial
D. Enterprise Instant Messaging
E. BLF speed-dial pickup
Answer: AD
Q8. What is the Cisco Unified Communications Manager implementation of one-way intercom referred to as?
A. One-Way Intercom monitor
B. Whisper Intercom
C. Secure Intercom
D. Silent monitor
Answer: B
Q9. What is the accepted maximum limit for good-quality voice connection delay?
A. 100 ms
B. 200 ms
C. 250 ms
D. 300 ms
Answer: C
Q10. How does the following configuration affect calling privileges?
ICOMM_ROUTER(config)#dial-peer cor list 911-LOCAL
ICOMM_ROUTER(config-dp-corlist)#member 911
ICOMM_ROUTER(config-dp-corlist)#member LOCAL
ICOMM_ROUTER(config-dp-corlist)#exit
A. Anyone assigned to this COR list can make 911 calls only.
B. Anyone assigned to this COR list can make local calls only.
C. Anyone assigned to this COR list can make either 911 or local calls.
D. Anyone assigned to this COR list can make long distance calls only.
Answer: C