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Q41. A strong pipeline requires faster response. Which of the following example describes a need for faster response?

A. Leads are qualified but not routed to the right people

B. Campaigns are launched without communicating the follow-up plan

C. Leads are tracked in separate systems, not accessible by all

D. As business matures, it becomes difficult to identify right prospects

Answer: A


Q42. CORRECT TEXT

What are the components of a territory?

Answer: A collection of accounts and users that have (at a minimum)read-access to accounts, regardless of owner

Users within a territory have Read, Read/Write or Owner (the ability to view, edit, transfer, and delete record) access to records contained within the territory

Answer: M between account, territory and user

Ability to manuallyadd accounts to territories or use assignment rules to auto allocateaccounts to a territory


Q43. CORRECT TEXT

Saving a custom report will save a snapshot of that data at a moment in time. True or False?

Answer: False. When saving a custom report you


Q44. Match the following loading option to the description of when to useit. "Integration"

A. Brian wants to consolidate all his accounts from several systems.

B. Bill wants to load 20,000 lead records.

C. Beckywants to load all her 65,000 contact records.

D. Bob wants to loada single account record.

E. Berta wants to keep a separate systemas her "system of record"

Answer: E


Q45. CORRECT TEXT

What are some best practices for managing lead data quality?

Answer: 1. Use data validation rules

2. Use de-deup practices to keep data clean

3. Implement lead conversion processes

4. Use tools such as web-to-lead to provide single entry point

5. Use tools such as importwizard or Data Loader to eliminate double entry


Q46. CORRECT TEXT

What type of reports are useful if anorganizationwants to 'Managethe Funnel'?

Answer: 1. Stage Duration Age

2. Forecast by Sales Rep


Q47. CORRECT TEXT

Answer: Managed - For enterprises deploying Chatter Desktop to users whodon't have administrator privileges on their machines - Requires administrator privileges in Salesforce to access the installer Standard -For individuals with administrator privileges on their machines - Does not require administrator privileges in Salesforce to access the installer


Q48. CORRECT TEXT

If you activate Salesforce to Salesforce is it reversible?

Answer: Enabling Salesforce to Salesforce is not reversible, however, you control the information you share and the connections you share with.You can stop sharing or modify sharing settings at any time.


Q49. Your forecast is available to your manager only after you have clicked the Submit button.

A. True

B. False

Answer: B


Q50. What does Salesforce usability mean?

A. How many users log on toSalesforce on a daily basis

B. What is the ratio of Salesforce usersto the amount of sales

C. How satisfied Salesforce users are with the application

D. How easily can customers achieve their goals usingSalesforce

Answer: D