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2021 Oct comptia 220-701 exam:

Q91. A customer asks the technician for an explanation of the cause of a printer issue, after the issue is resolved. Which of the following would be the MOST appropriate response? 

A. “The process of removal is extremely complex and only certain individuals would understand”. 

B. “There was a moisture build up in the paper tray that apparently caused the paper jam”. 

C. “Condensation within the lower tray assembly hindered the functionality of the rollers which caused improper transfer”. 

D. “The paper jam was caused because irresponsible users spilled liquid in the bottom tray”. 

Answer: B 


Q92. Hyperthreading technology: 

A. only works on computer systems with multiple core CPUs. 

B. enables a processor to work with two independent computer instructions at once. 

C. enables two independent processors to work on the same task, simultaneously. 

D. allows a computer program to work on multiple tasks simultaneously. 

Answer: B 


Q93. Which of the following media types is considered a solid state? 

A. Thumb drive 

B. DVD drive 

C. Blu-Ray drive 

D. IDE FDD 

Answer: A 


Q94. Which of the following security threats are MOST likely prevented through user training? 

A. Network Intrusion 

B. Adware Popups 

C. Social Engineering 

D. Spam Messages 

Answer: C 


Q95. Which of the following is a layer 3 device that separates broadcast domains? 

A. Network Interface Card 

B. Hub 

C. Bridge 

D. Router 

Answer: D 


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Q96. Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option? 

A. PCI Express card 

B. KVM 

C. PCMCIA card 

D. Docking station 

Answer: D 


Q97. Which of the following is a multimedia device? 

A. Biometric device 

B. Mouse 

C. Camcorder 

D. Infrared scanner 

Answer: C 


Q98. Which of the following is an example of a Class B TCP/IP address? 

A. 4.4.4.2 

B. 122.29.38.110 

C. 155.43.29.219 

D. 199.200.201.202 

Answer: C 


Q99. A technician arrives in Germany and discovers that when their PC is plugged into the outlet, no power is received. Which of the following actions should the technician take to get the PC to operate? 

A. Change the BIOS settings to the local time 

B. Adjust the voltage selector switch 

C. Attach a 220 volt power strip from the current region to the PC 

D. Attach a 120 volt battery backup power supply to the PC 

Answer: B 


Q100. A technician dropped a screw in the case of a desktop computer. Which of the following tools should be used to retrieve the screws? 

A. Computer vacuum 

B. Plastic tweezers 

C. Canned air 

D. Screwdriver with magnetized tip 

Answer: B