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2021 Dec 642-165 uccx training:
Q1. What does CSQ stand for in Cisco Unified Contact Center Express?
A. B. Answer: A Q9. Which subsystem handles connections between the Cisco Unified Contact Center Express Server and the Enterprise Databases? A. Media B. JTAPI C. Database D. Application Answer: C Q10. Which of these mail stores supported by agent email? A. Yahoo mail B. Lotus Notes C. Microsoft Exchange D. gmail Answer: C