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2021 Mar Sales-Cloud-Consultant simulations

Q21. CORRECT TEXT

Person accounts combine the functionality of accounts with the functionality of contacts. For example, you can:

Answer: Use contact fields and related lists on person account detail and edit pages Associate person accounts with tasks and events usingeither the Name or Related To fields

Send individual and mass emails to person accounts Invite person accounts to multi-person events

Add person accounts to campaigns Convert leads into person accounts

On cases, enter person accounts in the Account Namefield, the Contact Name field, or both

Add person accounts to the


Q22. Which of the following stage should be matched with the Forecast Category "Best Case"?

A. Early pipeline stages

B. Mid pipeline

C. Latepipeline stages

D. Closed and Won

E. Closed and Lost

Answer: B


Q23. CORRECT TEXT

You are viewing a chart that displays points connected across a range that represent individual data measurements. What type of chart is this?

Answer: A Line chart.


Q24. The native mass email functionality is not recommended for marketing.

A. True

B. False

Answer: A


Q25. Universal Containers was bought by a larger company and needs to provide information on a monthly basis to the new parent company to help predict sales. Which data should the new parent company review?

A. Dashboard of user login history

B. Count of new lead records created

C. Number of activities tied to opportunities

D. Opportunity pipeline report grouped by month

Answer: D


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Q26. CORRECT TEXT

Are accounts, leads, opportunities and contacts all subject to the sharing enabled through territory management?

Answer: No. Territory management only affects accounts and the standard objects that have a master-detail relationship to accounts. For example, opportunities are included in territory management but leads are not.


Q27. Which of the following is a typical challenge for a sales organization? (Select all that apply)

A. Optimizing lead management

B. Drivingmore business

C. Improving sales rep productivity

D. Complete visibility

E. Poor customer satisfaction

Answer: ACD


Q28. Which of the following statements are true about an end user's forecast? (Select all that apply)

A. Is updated in the system every evening at 5 pm

B. This aggregate can be dollars of revenue

C. This aggregate can be units of products

D. This aggregate can be both dollars or revenue and units of products

E. Rolls up according to the forecast hierarchy

Answer: BCDE


Q29. CORRECT TEXT

How are currencies shown in reports?

Answer: Amounts in reports are shown in their original currencies, but can be displayed in any active currency. You can change the currency used for report totals by selecting a currency from Show > Currencies. The default value for the drop-down is your personal currency. Forany amount, you can also choose to display the Converted column.


Q30. What can customers do in private Chatter groups?

Answer: Chatter customers can post to the groups to which they were invited.